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hotel in palm springs frequently asked questions
FAQ

Frequently Asked Questions at Tuscany Manor Resort

Q: What outdoor activities are nearby?

A: Hiking trails, golf courses, tennis, bicycle paths. For an interactive map and more things to do in Palm Springs, CA and beyond, visit our Location page.

Q: What payment methods do you accept?

A: We accept American Express, Discover Card, MasterCard, Visa, and cash.

Q: What is the cancellation policy?

A: Tuscany Manor requires all cancellations to be made 72 hours before your arrival. If cancellation is made after this, a fee that is equivalent to a one-night room rate will be applied. For a full list of payment policies, visit our Hotel Policies page.

Q: Do we offer a late check out?

A: We charge $35 per hour up until 3pm at which time you must check out.

Q: Do we have laundry facilities?

A: Yes! We have two washers and two dryers which are both coin operated.

Q: What do we do if we check in past 5:00 p.m.?

A:Please contact the office for late check in instructions. We will text or email you with specific directions on how to access our lockboxes and get to your room. Please remember to go to the office the following morning to sign in.

Q: Where do I park?

A: We offer street parking at the front of the property and behind the resort as well.

Q: Are you pet-friendly?

A: We do have some pet-friendly rooms. There is a daily $35 pet charge and we do need advanced notification. Our policies are strictly enforced, so please review our policies here before traveling with your pet.

Q: Are there personal appliances in the room?

A: We do provide coffee makers and microwaves in the room. We can loan out hairdryers on a first come first serve basis.

Q: Do you run specials?

A: Yes! Browse our current Palm Spring hotel deals, and be sure to join our mailing list to stay up to date on all our latest offers!

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